“How do the world’s greatest managers find, focus and keep talented employees?” The Gallup Organization interviewed managers and leaders in large and small organizations to discover what the top ten percent had in common. They learned that the best supervisors tend to take an unconventional approach to overseeing staff. For example, these managers do not [...]
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You may have heard of the “give me a rock” form of management. The boss says, “Give me a rock.” The employee finds a rock and presents it to the boss. The boss responds, “No, this isn’t what I wanted. Get me a bigger rock.” And it continues. “No, a rounder rock.” “No, a light [...] Do you want your staff to work harder? To be more creative? To like you more? Try this super simple and immensely effective management tool. Each day, for the next two weeks, look for two actions or qualities to acknowledge and appreciate about your staff. Is the receptionist extremely polite and helpful to clients? Did [...] |
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